Protec FAQ
We want to make sure that you fully understand how the storage process works, so that you can have an amazing self-storage experience. Here are answers to some of our most commonly asked questions!
You don’t need to make a reservation; however, having a reservation will save you time on your move-in day.
Our self-storage units range in size from 25 square feet to 300 square feet. To find out the cost of each unit, kindly talk to our certified storage specialists.
Indoor units are protected from the elements and they tend to have broad hallways. Outdoor units are typically on one level and offer the convenience of drive-up access.
We recommend that you purchase a lock onsite; however, you are free to bring your own, that way only you will have the key.
There is no lease. Our services are based on User Agreements, so you can renew your rent weekly and pay every 4-weeks for convenience. You are not locked in and can move out anytime without advance notice.
No, we only invoice upon request. We offer the flexibility to pre-authorize your payment in advance by direct debit, credit card, or by mailing a cheque.
Unfortunately, our staff cannot assist you. We do, however, provide complimentary hand trucks and dollies for your convenience. Additionally, we can recommend a reliable mover for professional moving.
Yes, we will gladly accept courier deliveries!
Yes, insurance is covered up to $20,000.
You can access your unit anytime throughout all 7 days of the week, 365 days of the year!